PENNYMAC

ANDRE M. 

on Birdeye

5 years ago

They were professional. 

LARRY T. 

on Birdeye

5 years ago

great job by everyone .  

Yvette G. 

on Birdeye

5 years ago

Closing documents not accurate Had to re schedule signing Took a long time to get answers to questions Ambiguity about my out of pocket closing cost was very stressful 

Courtney W. 

on Birdeye

5 years ago

Better communication and less misinformation. However, my loan officer was great and sharp everything she explained was accurate. 

Himan N. 

on Birdeye

5 years ago

From the beginning of my call to the processing of my loan it went seamlessly. Everyone was very professional and courteous. I would highly recommend that you use their services. 

Garret F. 

on Birdeye

5 years ago

Had I not had her assistance I would have left this company for another!! Too much confusion with the MAC TEAM concept and sending timed emails that expire!!! Who sits in front of a computer waiting for unexpected emails and some even on 30 minutes expirations....silly and over kill! Someone with nothing better to do creating MAKE WORK security. She, and she alone saved the day for me!!! She should get a rating of 15! Your MAC Team did ask for repeat items but she always worked it out.  

KATHRYN D. 

on Birdeye

5 years ago

Everything went well- a few hiccups regarding the signature process but overall it was very successful and easy. 

Robert R. 

on Birdeye

5 years ago

Erik and Katelyn’s communication and interpersonal skills were through the roof! I have sent you folks 6 clients and all was based on the highly professional skills of both of these kind people. Kudos Penny Mac for creating an environment where young people like these can shine and truly show the caliber of your company. Thank You Kindly Bob Rubalcaba 

LOWELL B. 

on Birdeye

5 years ago

Everything went well and did not have to wait for answers