PENNYMAC

BRANDON T. 

on Birdeye

5 years ago

The process took much longer than we anticipated based off what was initially told to us. Prior to Gina's help, we had been lead to believe that our credit card payments would be satisfied and that we didn't need to make our monthly minimums. However the timeframe kept being extended despite our providing documents in a very timely and efficient manner to the point that our loan didn't fund for another month despite being told it'd only take another week when we finally were put into Gina's care 

Shirley Williams H. 

on Birdeye

5 years ago

All the participants in my process were very helpful; verified all my questions; and were so considerate and professional. Thank you for a jobs well done. 

EVER V. 

on Birdeye

5 years ago

easy process. 

John A. 

on Birdeye

5 years ago

Brandon and the team did a great job. 

Tucker R. 

on Birdeye

5 years ago

Sharyl was so helpful throughout the process and was always available during business hours to answer questions and follow up on loan documents. 

Jeanvil V. 

on Birdeye

5 years ago

Big thanks to the entire PennyMac team, especially Lori Gibson for going above and beyond during the entire loan process. Communication was clear and straight forward, everything went as expected. 

DEBORAH A. 

on Birdeye

5 years ago

Everything was great 

John L. 

on Birdeye

5 years ago

We are retired and on a fixed income so the rate we were able to get made us very happy with the refy process. 

Bennie Lemley S. 

on Birdeye

5 years ago

The process was great except for having to reschedule the closing at our home. There was some trouble getting a notary. However, the one we wound up with was wonderful (Colleen)!