PENNYMAC

Joshua G. 

on Birdeye

5 years ago

Very well spoken and formative individuals. It was an easy and stress free experience. 

GEORGE T. 

on Birdeye

5 years ago

Everyone at PennyMac was very professional, friendly and Knowledgeable. 

OPEYEMI A. 

on Birdeye

5 years ago

Elizabeth and her team were always reaching out to let me know how the process for the loan was panning out. Great team 👍👍👍👍 thanks. 

Publio C. 

on Birdeye

5 years ago

Good job. 

ERNEST T. 

on Birdeye

5 years ago

The loan process was taking a bit long on the Mac page and when I called Shalom found out why and everything went smoothly from there. I would call and she would either answer or call back right away. I am very pleased 

Philip M. 

on Birdeye

5 years ago

After about 8 calls and/or emails to my "team" that was to take care of me...with no response...I had to call corporate headquarters and make a complaint. Only then did I get a call back and my loan straightened out... even then, the loan did not close when they said it would....I tried about 8 more times to get in touch with my "team"... no response! What I did get was an email from penny mac saying: "we see you have been trying to reach us." Said they would call w/in 24 hours....NOPE!! 

Virginia F. 

on Birdeye

5 years ago

From beginning to end I have great customer service from my loan team. I had constant communication from them. They ensured all my questions were answered and followed up to ensure everything was done in a prompt manner! I am extremely please with their professionalism and all the help they provided! 

Karin W. 

on Birdeye

5 years ago

This was a very pleasant experience! 

DEVIN C. 

on Birdeye

5 years ago

Friendly staff and I would recommend using PennyMac