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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The associates at PennyMac are a pleasure to work with.
Edna is wonderful
Kelsey was fantastic! She touched base every week to let me know where the process was. She was a pleasure to speak and work with. Always answered me questions and emails in a timely manner. Thank you Kelsey!
This process was fairly quick and painless and the closing was at our home which was great.
Other than Erika, the process bordered on ridiculous. The whole process took just about 4 months - and if I hadn't sent in several emails asking "what the $#&% is going on?", I'm not sure it would ever have happened. The frustrating part was that my existing loan was with PennyMac and has been for the past 9 years or so. On the positive side, Erika was very professional and I honestly think she started feeling sorry for me towards the end since it was taking so long.
Communication was not great while the application was being processed but once approved things were smooth and quick. Thank you
I loved the overall rates and process of the loan. Communication could be better and explanation can improve a little better. Overall I enjoyed working with everyone.
Everything went smoothly and on time.
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Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 49,319 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.