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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
BRIANNA was amazing. She helped every step of the way. When there was some confusion she figured everything out and made it go smoothly. She did a great job!!!!
Length of time to close and the miscommunication between the underwriters and the account rep.
Everything went smoothly and as expected.
I was pleased with my overall experience. There were times that I wanted better follow up with communication. Nonetheless, the closing time and document request process went smoothly. I would certainly recommend working with PennyMac for your loan servicing needs.
yuyoiflu
Great experience! Fast closing!
My responses are purely based on my experiences with this Rep. This should’ve been very easy for him as all documents had already been provided/uploaded. All he had to do was keep me updated with progress. I think I heard from him once and then when he called to advise of my Closing, which turned into a disaster until VP of Loans had to be brought in. Final #s were incorrect which caused a delay in paperwork being sent to Title. He NEVER called me to advise of any of this.
1
Easy process.
PENNYMAC has a 4.4 star rating with 48,818 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.