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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,577 reviews
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Gary L.'s profile image
Gary L. 
on Birdeye

3 years ago

Couldn’t have been happier with my service. Kelly was especially responsive and helpful! 

WILLIAM Y.'s profile image
WILLIAM Y. 
on Birdeye

3 years ago

Thank you!!! 

JASON B.'s profile image
JASON B. 
on Birdeye

3 years ago

We’ve refinance our home and the process was very smooth and timely! Always had an update of what was going on weekly which was great! It was a very very pleasant experience! 

Taunya R.'s profile image
Taunya R. 
on Birdeye

3 years ago

Everyone was polite and professional ❤️ 

SCOTT H.'s profile image
SCOTT H. 
on Birdeye

3 years ago

Fast, friendly service. 

Humberto E.'s profile image
Humberto E. 
on Birdeye

3 years ago

loan process took much longer than anticipated, it was easier when I bought my property than the refinancing. I was asked for document after document which I submitted promptly hoping this would accelerate the closing but it still took longer than I anticipated, I must mention that Erica Sanchez was very professional and she replied to my questions in a timely manner, I am guessing if I had gone with a local lender the process would have been easier. 

Mark S.'s profile image
Mark S. 
on Birdeye

3 years ago

Very pleased with the experience. 

SUSAN L.'s profile image
SUSAN L. 
on Birdeye

3 years ago

Whole process was entirely too long. Multiple emails requesting things that had already been sent or e-signed. Different amount due at closing from what I was told at beginning of the process. Closing documents weren't sent to the closing person till morning of closing which delayed my closing. 

Paula T.'s profile image
Paula T. 
on Birdeye

3 years ago

N/A 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,577 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.