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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,184 reviews
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SCOTTIE M.'s profile image
SCOTTIE M. 
on Birdeye

a year ago

Michael Payne and the rest of the team were great to work with and provided quick responses to all of our questions. 

Business response:

Thank you for the support, Scottie! We're happy to hear you had a positive experience with us. Please give us a call if you ever need assistance in the future. 

Terry F.'s profile image
Terry F. 
on Birdeye

a year ago

I have been with PennyMac for about 1 and a half. The experience has been the best out of all mortgage companies we have dealt with in the past.  

Business response:

Hi Terry - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Eric H.'s profile image
Eric H. 
on Birdeye

a year ago

Everyone that I dealt with at Pennymac (Jamie and Josh) were awesome. Super helpful when I didn't understand things and always took the time to explain the process. 

Business response:

Hi Eric - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating. 

Alexandra B.'s profile image
Alexandra B. 
on Birdeye

a year ago

I had a very personable team to help with all of the confusing parts of paper work! Great job.  

Business response:

Thank you for the positive rating, Alexandra! We hope you have a wonderful day. 

KEITH B.'s profile image
KEITH B. 
on Birdeye

a year ago

Everyone that I spoke with was able to answer questions and make the whole easy, thanks for that 

Business response:

Thank you for the positive review, Keith! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

RICHARD B.'s profile image
RICHARD B. 
on Birdeye

a year ago

Nicole La Coco and Braheem were both amazing to work with. They were very attentive. It was a refreshing experience.  

Business response:

Hi Richard - Your feedback is greatly appreciated. Thank you for the review. 

Carolyn W.'s profile image
Carolyn W. 
on Birdeye

a year ago

We felt the loan process was very easy and Lauren provided the information we needed to proceed with our loan. Thank you 

Business response:

Hi Carolyn - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Joshua M.'s profile image
Joshua M. 
on Birdeye

a year ago

The team is always helpful and communicates effectively to keep the loan on track. Always great to work with PennyMac! 

Business response:

Hi Joshua - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Kyle K.'s profile image
Kyle K. 
on Birdeye

a year ago

Everyone that I worked with was extremely helpful and professional.  

Business response:

Hi Kyle - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,184 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.