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PENNYMAC

4.4

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Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,319 reviews
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GERMAN Davila U.'s profile image
GERMAN Davila U. 
5 years ago

Rhonda has great skills of communication. She is definitely an asset for any team she supports. 

Mark C.'s profile image
Mark C. 
5 years ago

Ceista Johnson was GREAT and helped me go through it...if it was not for her I would have gone somewhere else. 

David C.'s profile image
David C. 
5 years ago

Given the market was hot with new purchases and refinances, I felt like my refinance was getting lost in the shuffle. Janette and the team were trying hard, but information kept getting forgotten. I reminded the team on multiple separate occasions that our loan would have no escrow/impounds, but still paperwork came to me showing escrow amounts, even up until the end. Additionally our loan closing appointment was cancelled and we received no notice of this change, the push back to another week.. 

RONALD A.'s profile image
RONALD A. 
5 years ago

Good job 

Shaun W.'s profile image
Shaun W. 
5 years ago

Na 

Terrence J.'s profile image
Terrence J. 
5 years ago

Every aspect of the signing were great,thanks. 

ROBERT S.'s profile image
ROBERT S. 
5 years ago

I thought that Angew Wu & Rebekah gave me their A game from the start, Thank you both very much. Robert Sterling. 

WAYNE V.'s profile image
WAYNE V. 
5 years ago

Monique was fabulous but unfortunately the company does not give her the band width to be able to perform her job correctly. It took over 4 and a half months to close the loan. Monique tried everything in her power to try and find out where the snag was in the process. I even spoke to her immediate boss that couldn't help the situation. In my opinion the entire process was a joke. Towards the end of the process there was another snag of an internal issue that took over 2 weeks to solve. 

BRIAN P.'s profile image
BRIAN P. 
5 years ago

Great experience! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,319 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.