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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Tyra was awesome. Very helpful throughout the process. Always got back me fast and answered all my questions. Will recommend to friends who want to refi
We’ve refinance our home and the process was very smooth and timely! Always had an update of what was going on weekly which was great! It was a very very pleasant experience!
Everyone was polite and professional ❤️
Fast, friendly service.
loan process took much longer than anticipated, it was easier when I bought my property than the refinancing. I was asked for document after document which I submitted promptly hoping this would accelerate the closing but it still took longer than I anticipated, I must mention that Erica Sanchez was very professional and she replied to my questions in a timely manner, I am guessing if I had gone with a local lender the process would have been easier.
Very pleased with the experience.
Whole process was entirely too long. Multiple emails requesting things that had already been sent or e-signed. Different amount due at closing from what I was told at beginning of the process. Closing documents weren't sent to the closing person till morning of closing which delayed my closing.
N/A
James and Barbara were wonderful. At first, things seemed to be normal and easy to understand. However, after waiting for over 2 months, we began to become concerned. Barbara took my weekly calls of concern with patience and understanding. She did her best to answer my inquiries, so this is NOT a reflection on her customer service. The negative issues we experienced were having to wait a much longer period of time for the final approval than we expected and receiving little communication.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,577 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.