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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Carmelita and Will made the experience easy and painless. Thank you both!
I am not very computer savvy and I explained that to the people at Penny Mac and they took the time to walk me through each process without hesitation. Everyone I spoke with explained each step of the process thoroughly and completely.
I was very satisfied with my entire refinance process.
Nicole was really helpful and showed being very professional processing my loan. I understand that due to the current market conditions the process took longer than expected.
Refinance two of my homes 1 got denied 1 approved doesn't make sense..I just closed on approval....
I am very happy with the service and responsiveness
Lauren Aslin was great; she was prompt and was available for any calls. My issue is with the website. First, it seems there are two websites to upload documents; I could log into both, but they had different user interfaces. Also, whenever I received emails asking for documents, the websites said no docs were needed until I checked a few days later. The websites also required decent computer literacy to navigate and I'm concerned that many homeowners might not know what to do.
N/a
WORKED WELL
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,819 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.