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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
My refinance experience with PennyMac was great.
Penney Mac did a great job we got a little nervous before we closed on some issues but both Xavier & RyanTang were awesome. It was nice to have the notary come to us since my husband is not well & we appreciated the smooth closing.
Jennifer was very good, I was very happy with Pennymac.
Better follow through with a problem
Great experience! Easy and efficient...
I usually do not complete these types of surveys; however, my refinancing process was very unpleasant. Things started well; however, there was a mistake made on my original Closing Disclosure. The original closing date was moved, but little communication was taking place. I had to continuously reach out to Ms. Arnold for updates and clarification. She needs more training on phone etiquette and the loan application process. I am happy with the final outcome, but not with the process.
Diligent, communicative, professional!
Great experience..Thank you for the approval
The process took months longer than expected. Jennifer was good, but could have communicated more offer without us having to send repeated messages so we did not feel “out of the loop” as much as we did.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,616 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.