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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,195 reviews
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Paul M.'s profile image
Paul M. 
on Birdeye

a month ago

Yester was extremely helpful throughout the process. 

Business response:

Thank you for the positive review, Paul! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Martha A.'s profile image
Martha A. 
on Birdeye

a month ago

I want to thank PennyMac for having "Noah" and "Barry" as my Loan Specialists. They were very attentive and professional and kept me up to date on the progress of my Loan. Thank you AGAIN! 

Business response:

Hi Martha - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Gregory C.'s profile image
Gregory C. 
on Birdeye

a month ago

Provided prompt responses 

Business response:

Hi Gregory - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Walton S.'s profile image
Walton S. 
on Birdeye

a month ago

I appreciate everyone’s help with getting this done.  

Business response:

Thank you for taking the time to share your experience with us, Walton. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Jennifer P.'s profile image
Jennifer P. 
on Birdeye

a month ago

The entire experience was great! All team members were very helpful  

Business response:

Hi Jennifer - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Orlando B.'s profile image
Orlando B. 
on Birdeye

a month ago

Luke and Hilda were amazing throughout the entire process of refinancing my home.  

Business response:

Thank you for the positive review, Orlando! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Theodore T.'s profile image
Theodore T. 
on Birdeye

a month ago

Faiza was great to work with. 

Business response:

Thank you for the positive review, Theodore! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Esther S.'s profile image
Esther S. 
on Birdeye

a month ago

Joshua and Cesar are very helpful in processing my loan. 

Business response:

Hi Esther - Your feedback is greatly appreciated. Thank you for the review. 

James D.'s profile image
James D. 
on Birdeye

a month ago

Requests for documents came in over a period of days. Would appreciate all at once. 

Business response:

Thank you for the positive review, James! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,195 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.