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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,616 reviews
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Jeremy W.'s profile image
Jeremy W. 
4 years ago

The loan process was fast and smooth. There were no issues throughout the process that weren't resolved quickly. If I had to change one thing about the process, it would be the title agent that was present during the signing of the document. She did not seem interested in answering questions. 

DUSTIN S.'s profile image
DUSTIN S. 
4 years ago

Thank you 

TODD L.'s profile image
TODD L. 
4 years ago

Everything went smoothly and they worked with me to keep my business. 

HOWELL Godfrey J.'s profile image
HOWELL Godfrey J. 
4 years ago

None 

STEPHEN W.'s profile image
STEPHEN W. 
4 years ago

The whole process was super easy, and loan officers helped with making sure everything stayed on timeline to close and communication was awesome and helpful from start to finish. Thanks everyone that helped my wife and I complete our refinance. 

Michael H.'s profile image
Michael H. 
4 years ago

Better communication. I would rarely get a response when asked through email. My questions were only answered when I iniated a phone call, and even then Ms. Freeby seemed unfamiliar with my case. This all culminated in my surprise when my closing costs were ~$4000 more than what was estimated - not an insignificant amount. Unpleasant experience. 

Charles H.'s profile image
Charles H. 
4 years ago

Today’s events are filled with uncertainty, but PennyMac came through for our family. Thank you P-MAC team for your service's 

Charles P.'s profile image
Charles P. 
4 years ago

Everything's went well.Very organized.Step by step.Very easy and in a timely manner. 

GREGORY A.'s profile image
GREGORY A. 
4 years ago

Being a current PennyMac customer I felt the process was extremely fast. The loan closed sooner than expected. Great experience. Thanks to all.. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,616 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.