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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,155 reviews
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Walter W.'s profile image
Walter W. 
4 years ago

The service by every one of your agents, title company, and Notary was very efficient and professional. Thank you all. 

Perry A.'s profile image
Perry A. 
4 years ago

Edna was great at communicating with us 

JENNIFER D.'s profile image
JENNIFER D. 
4 years ago

There’s was a paperwork issue and I called Peter a few times about. He was phenomenal and very patient with me! He understood my concerns and went above and beyond to fix issues. Fast service! Amazing customer service! 

MICHAEL S.'s profile image
MICHAEL S. 
4 years ago

This was a very pleasant and easy loan experience. I'm glad to continue with Penny Mac as my mortgage company. Michael S. 

Charles A.'s profile image
Charles A. 
4 years ago

I was approved for a VA interest change on my PennyMac loan. During my attempted contact on 9 separate occasions with Mr. A. Mortenson was non-existent. Mr. Mortenson made no attempt to contact me after I had made nine telephonic and three emails. I finally made contact with Mr. Donald Mayday, and if it wasn't for extreme help, I would have gone with some other financial firm. I spent 30 years in the military and I give kudos to Mr. D. Mayday. Thank you, Charles H. Apodaca 

EFREN E.'s profile image
EFREN E. 
4 years ago

Yester Gazdjian is very knowledgeable with the loan process , he explained all the loan options available, pros and cons and recommended the best loan. 

Kevin J.'s profile image
Kevin J. 
4 years ago

The easiest loan experience we have ever had from start to finish. 

Lynda I.'s profile image
Lynda I. 
4 years ago

Nancy was very professional and a pleasure to work with. She did a great job of making the process run smoothly. 

James P.'s profile image
James P. 
4 years ago

Both Jennica and Anna were great communicators. They were friendly and professional during the entire process. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,155 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.