PENNYMAC

Tammy S. 

on Birdeye

5 years ago

Excellent service 

BRANDON T. 

on Birdeye

5 years ago

The process took much longer than we anticipated based off what was initially told to us. Prior to Gina's help, we had been lead to believe that our credit card payments would be satisfied and that we didn't need to make our monthly minimums. However the timeframe kept being extended despite our providing documents in a very timely and efficient manner to the point that our loan didn't fund for another month despite being told it'd only take another week when we finally were put into Gina's care 

Shirley Williams H. 

on Birdeye

5 years ago

All the participants in my process were very helpful; verified all my questions; and were so considerate and professional. Thank you for a jobs well done. 

EVER V. 

on Birdeye

5 years ago

easy process. 

Nooruddin L. 

on Birdeye

5 years ago

price and communication 

John A. 

on Birdeye

5 years ago

Brandon and the team did a great job. 

Tucker R. 

on Birdeye

5 years ago

Sharyl was so helpful throughout the process and was always available during business hours to answer questions and follow up on loan documents. 

Kenneth L. 

on Birdeye

5 years ago

My wife and I had a great experience. Rebekah Letona was very professional and well organized. From start to finish, she did an outstanding job! I would recommend her to anyone. 

JENNY M. 

on Birdeye

5 years ago

The beginning and middle parts of this process were great. Jerrica was a great communicator. The end of the process was where everything fell apart. The purpose of this refi was to pull out $10K in equity. This did not happen. All calls to the team were never returned. Very frustrating and disappointing.