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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Rhonda has great skills of communication. She is definitely an asset for any team she supports.
Ceista Johnson was GREAT and helped me go through it...if it was not for her I would have gone somewhere else.
Dealing with PennyMac for our refinance was amazingly seamless! Closed within 5 weeks! Both Jane and Tsia were awesome to deal with! Highly recommend PennyMac for your Mortgage and Refinance lender!
The whole process was very good from start to finish, except the communication of PennyMacs inability to close early when requested. I asked several times, as did my agent and the Title company. I was never given a straight answer on the inability to move the closing date sooner. I closed on my home sale early with a VA loan and this, instead of helping as I thought, made us homeless for 10 days during the holidays waiting for our loan to fund. Going forward I know and would use Penny Mac again
Given the market was hot with new purchases and refinances, I felt like my refinance was getting lost in the shuffle. Janette and the team were trying hard, but information kept getting forgotten. I reminded the team on multiple separate occasions that our loan would have no escrow/impounds, but still paperwork came to me showing escrow amounts, even up until the end. Additionally our loan closing appointment was cancelled and we received no notice of this change, the push back to another week..
Good job
Na
Every aspect of the signing were great,thanks.
I thought that Angew Wu & Rebekah gave me their A game from the start, Thank you both very much. Robert Sterling.
PENNYMAC has a 4.5 star rating with 48,577 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.