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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,158 reviews
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Ashley H.'s profile image
Ashley H. 
4 years ago

The "team" was great and communication was prompt and pleasant 

BRUCE S.'s profile image
BRUCE S. 
4 years ago

My experience with PennyMac Loan Services was exceptional.  

ROBERT B.'s profile image
ROBERT B. 
4 years ago

Both Ellis and Mercedes explained the process with expected timelines and paperwork that would be required. The process moved quickly and smoothly. 

JOHN H.'s profile image
JOHN H. 
4 years ago

Easy process 

MARVIN B.'s profile image
MARVIN B. 
4 years ago

Nothing Hermes did. I believe underwriting took too long. And their was one error in our escrow for property taxes. But Hermes is thoughtful and returned every call. 

Carl C.'s profile image
Carl C. 
4 years ago

This started as a simple call for some more information after receiving a normal refi email from PennyMac who has always held my loan. I was guided through the application process very quickly and had pretty much completed 75% of my loan process by 9:30 or 10 in the morning. Started as curiosity and turned into enormous savings! Really, I couldn't be happier. 

Retea W.'s profile image
Retea W. 
4 years ago

Simple, streamlined, much less painful than my initial mortgage loan process. 

Bobby T.'s profile image
Bobby T. 
4 years ago

From start to finish my loan closed faster then I expected. I am so glad I refinance with penny Mac. Closing was so easy and totally accurate. Thank you 

JAMES M.'s profile image
JAMES M. 
4 years ago

Great Job 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,158 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.