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PENNYMAC

4.4

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Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,320 reviews
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Pedro DeGuzman I.'s profile image
Pedro DeGuzman I. 
5 years ago

I had an existing mortgage loan through Penny Mac. I shopped other competitors but no one was able to articulate the best options for me other than Penny Mac. I decided to refinance after having an efficient and seamless experience via phone. They were able to drop my interest rate over 2% and save me $600+ a month on my mortgage! The process was easy and closed within 60 days. Every person involved was professional and competent. I had not one issue. I highly recommend Penny Mac. 

STEPHANIE T.'s profile image
STEPHANIE T. 
5 years ago

The entire process from start to finish was so easy.. everyone was so polite and friendly and answered all questions right away .. I’m glad I stayed with penny mac for my refinance ..thank you 

Marietta B.'s profile image
Marietta B. 
5 years ago

Thank you for your help! Keep up the good work. 

NEALE G.'s profile image
NEALE G. 
5 years ago

There were too many people who were in charge of my refinancing instead of just having one person to get me through the process. The process took more months to complete than expected. 

Bryce F.'s profile image
Bryce F. 
5 years ago

The speed of the mortgage refinancing was great. Would highly recommend PennyMac. 

KELLI H.'s profile image
KELLI H. 
5 years ago

The day prior to closing, The individual that was to notarize paperwork informed they would not complete closing. Called PennyMac for 2 days. Didn’t hear from PennyMac until after scheduled closing time. I was also informed I wouldn’t have payment the month of closing. Payment was pulled. Called PennyMac and was told that they couldn’t stop it, I would have to call my bank to stop payment. To stop their error on payment it cost me $36 with bank to stop payment! Frustrating!! 

Rafael C.'s profile image
Rafael C. 
5 years ago

Great! 

LUIS G.'s profile image
LUIS G. 
5 years ago

Always responded in a timely manner when we had a question. 

Duane F.'s profile image
Duane F. 
5 years ago

I refied a PennyMac loan with PennyMac for a lower rate. The process was so easy. I did the application over the phone and that was it. Closed about 3 weeks later. Super simple. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,320 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.