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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,184 reviews
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Waylon C.'s profile image
Waylon C. 
on Birdeye

a year ago

Thanks to Sandra Benavidez and Patrick Huynh for working me through the process, y'all made it a pleasant experience.  

Business response:

Hi Waylon - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

DONNIE J.'s profile image
DONNIE J. 
on Birdeye

a year ago

Dave Choi and Yester from Mac Team, in particular, truly gave us a "5-Star" experience.They thoroughly explained and answered all questions during the process with patience. We never felt rushed or intimidated. We are very pleased about our decision. 

Business response:

Hi Donnie - Thank you so much for the review! Please text us at (805) 716-6348 if you ever have any questions. We hope you have a great day. Standard text messaging rates may apply* 

Lynn W.'s profile image
Lynn W. 
on Birdeye

a year ago

George and Bryan were great to work with. Explained things well and were very personable. 

Business response:

Thank you for the positive rating, Lynn! We hope you have a wonderful day. 

Gildardo R.'s profile image
Gildardo R. 
on Birdeye

a year ago

Russ was very helpful throughout the whole process. He was fast in replying and answering any questions we had. Always polite and professional. 

Business response:

Thank you for the support, Gildardo! We're happy to hear you had a positive experience with us. Please give us a call if you ever need assistance in the future. 

Brandon B.'s profile image
Brandon B. 
on Birdeye

a year ago

This was a way better experience than my last time I purchased a home. Easy to get ahold of and was always checking in and keeping me updated. Great job! 

Business response:

Hi Brandon - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

JANIS W.'s profile image
JANIS W. 
on Birdeye

a year ago

Latrice made the transaction feel seamless. She kept us informed the entire time and was always pleasent, professional and polite. 

Business response:

Hi Janis - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating. 

JO ELLEN S.'s profile image
JO ELLEN S. 
on Birdeye

a year ago

Everyone that I talked with was very kind, pleasant and I felt very comfortable talking with them and also felt at ease to ask for help and to ask questions. Loved them all! 

Business response:

Hi Jo - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating. 

Ernest W.'s profile image
Ernest W. 
on Birdeye

a year ago

The process was fast and easy. The response time for any question I had was quick.  

Business response:

Hi Ernest - Thank you so much for the review! Please text us at (805) 716-6348 if you ever have any questions. We hope you have a great day. Standard text messaging rates may apply* 

LISA S.'s profile image
LISA S. 
on Birdeye

a year ago

Process could not have been easier. The team kept me updated, answered any questions I had, and we're always so cheerful.  

Business response:

Hi Lisa - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,184 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.