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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Nick was great from the beginning. No stone was left unturned with Mr. Mayer. The entire process was smooth and done in a timely manner. Thanks Nick!
Our experience with PennyMac was great! All of the PennyMac staff we worked with were courteous and professional and I could not have expected any less. This was our second time refinancing with PennyMac. The whole process was smooth and quick. It was a pleasure doing business with PennyMac.
After signing the documents I have emailed the loan officer twice to get copies of the signed documents. Absolutely zero communication back which is very disappointing. I want copies of the documents that I signed sent to me in the mail.
Sarkus was the one who mainly helped me. He was equally as amazing as Patrick. Thanks.
Still waiting on closing funds, please update. Thanks,
Overall great experience!
Very organized!
The whole process was a nightmare , we started with one loan officer and we didnt hear anything for day or weeks , my wife and I kept calling nobody called back, finally somebody called back just let us know that out loan office quit his job and the new loan officer was the same, they never returned calls ir email, till this day my wife called asking him about what to do the house insurance and no call back yet, their customer service skills are horrible, I will never ever refinance with you!!!
Only drew took any initiative to call me with info
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,159 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.