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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,581 reviews
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ANDRE M.'s profile image
ANDRE M. 
on Birdeye

3 years ago

They were professional. 

TIMOTHY M.'s profile image
TIMOTHY M. 
on Birdeye

3 years ago

Sarah Guevara was both professional and personable. She was a joy to work with and is the reason we will be referring friends to PennyMac. In today’s ‘virtual’ and often ‘non-personal’ business environment Sarah was a breath of fresh air. 

LARRY T.'s profile image
LARRY T. 
on Birdeye

3 years ago

great job by everyone .  

James B.'s profile image
James B. 
on Birdeye

3 years ago

Glenn and Gabriel were great. My main issue was with the 140 days it took from application until closing. It's all water under the bridge now. 

PHILIP C.'s profile image
PHILIP C. 
on Birdeye

3 years ago

lower rate and fewer years 

TARA P.'s profile image
TARA P. 
on Birdeye

3 years ago

Everyone was super helpful. We received constant updates on the loan. 

Richard H.'s profile image
Richard H. 
on Birdeye

3 years ago

Overall experience was excellent. All of the people involved in refinancing my mortgage were very professional and courteous. I would recommend them to anyone. I also feel I need to say I refinanced through Penny Mac because of the excellent experience on my original mortgage. Great outfit. 

KELLEY C.'s profile image
KELLEY C. 
on Birdeye

3 years ago

Always kept me informed 

Christopher S.'s profile image
Christopher S. 
on Birdeye

3 years ago

Consistent communication and helped to make understanding the whole process much easier. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,581 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.