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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,616 reviews
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CHERYL POTOP J.'s profile image
CHERYL POTOP J. 
4 years ago

Personnel at PennyMac were very professional and helpful. Problems I had with the closing related to the title company and getting a notary to honor appointments made. The title company was supposed to give me a $100 credit for the inconvenience caused, but I still have not received it. 

DANIEL K.'s profile image
DANIEL K. 
4 years ago

No issues, fast. and very smooth refinancing. 

David B.'s profile image
David B. 
4 years ago

The penny Mac team I dealt with made it easy and seamless to refinance my home. I would recommend using penny Mac as a lender 

Welmina S.'s profile image
Welmina S. 
4 years ago

PennyMac team made the stressful process easier for me. Very efficient team of professionals. Overall, PennyMac offered the best loan terms that no other loan companies was able to beat. Thank you for an awesome experience! 

MARLA H.'s profile image
MARLA H. 
4 years ago

My experience with PennyMac was hands down the most efficient and pleasant experience I have encountered in securing a residential mortgage. PennyMac was unsurpassed in accurate communication and attention to detail. It is without reservation that I would give PennyMac my highest recommendation. 

CHAD P.'s profile image
CHAD P. 
4 years ago

This is the first time i did this process via e-mail. I thought it would have been easier. I will never go this route again. 

Oscar S.'s profile image
Oscar S. 
4 years ago

The overall experience starting was great. There were a few minor hiccups with regard to funds to close. Communications and follow up over about 5-7 days were somehow not getting through to us and left us a bit frustrated nearing the holiday. In the end everything worked out as Affan originally explained to us. 

Laura P.'s profile image
Laura P. 
4 years ago

Wonderful service. 

JASON G.'s profile image
JASON G. 
4 years ago

Someone was supposed to reach out to us about a horrible experience with our Penny mac agent but never did. Don't feel like you care. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,616 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.