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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Process was fast and painless.
Communication was the works I have ever had in the closing week.
The entire (refinance) process was mostly seamless, start to finish, and a much smoother process than the original mortgage. I would definitely recommend PennyMac for refinancing, I felt my time wasn't wasted and all of my communications with the team were valuable.
Hire people to answer your phones. If you offer a service such as mortgage assumption, HAVE AN ACTUAL TRANSFER NUMBER! After 5+ hours of being on the phone and a complaint to a federal bureau, i was able to START the process of removing someone from a loan. Only one person was honest with me and told me antransfer was pointless as there was no such thing as a transfer to an assumptions dep or anything remotely similar.
Brandon was very easy to work with, kept us informed and was very helpful
Wonderful service.
Someone was supposed to reach out to us about a horrible experience with our Penny mac agent but never did. Don't feel like you care.
Not happy with the service I received
Barbara was wonderful. I just want it to be known that Gregory Ligon is absolutely terrible. I called him 4-5 times and also went they Barbara to have him answer my question. No reply. If it wasn’t for Barbara I would have left and went elsewhere.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 49,322 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.