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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Overall process timeframe can be longer compared with other lenders.
Overall great experience from start to finish.
It was hard trying to talk to someone. I indicated via email that I was not available until after 3pm but yet calls were made to me every Thursday before 3pm.
processing time was great.
For the most part, we were kept apprised of all actions needed to complete the refi process. Once the paperwork was finalized by the title company, everything went smoothly.
My experience with PennyMac and its team was exceptional! I had no idea that refinancing my home could be such a quick, nearly effortless, and easy thing. Most of all, the team I worked with was incredibly helpful, quick to respond, and very sensitive to my need for reassurance about the process and what was expected both from me and for me. I highly recommend them, and I wouldn't pause for a moment if I were to need such service again.
The customer service was great and the process was completed efficiently and in a timely manner!
Great communication. Would highly recommend.
Great teamwork from start to finish.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,581 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.