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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Refinancing with Robert and his team went extremely smooth and fast.
Despite the length of time to close this loan I thought the origination process was well done. Jasmin, She gave me great customer service, answered my question on the delay honestly, In the processing role she did her job correctly despite the circumstances within the Mortgage industry at this point in time
This is my 3rd or 4th mortgage with PennyMac. The process is straightforward and unconfusing. My questions are answered, options are given and we close on time! Your work and approach make a complex and often irritating process easy. Thank you!
Had a very great experience
The loan process from the very beginning to closing was smooth and cleancut! Closed early even with Thanksgiving holiday in between.
I’m so frustrated of this whole transaction which took us over four months to wrap up. I can write for hours but long story short, this was the most difficult and unpleasant experience of my whole life dealing with such unprofessional fellows who know nothing about basics of mortgage industry. Lack of communication!!!! was the most important one.
The timeline was longer than stated and same documents were requested more than once. New documents were needed because the timing was longer than expected.
Great communication
We experienced identify theft after submitting our application, the process told too long and the cost was more than anticipated
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,585 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.