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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,174 reviews
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Mason V.'s profile image
Mason V. 
4 years ago

From beginning to end Jenny made everything quick and easy. Appreciate the great communication and working through it all with me. 

TONI-SHENELL G.'s profile image
TONI-SHENELL G. 
4 years ago

Brittany was great. Very thorough and helpful even when there was miscommunication with her team and the team she was working with. I appreciate her help and would definitely work with her again. 

Stephen N.'s profile image
Stephen N. 
4 years ago

Pennymac came through for us our home purchase of last year as well as this year's refinancing at a lower rate for this home. I would recommend from our favorable experiences that other shoppers consider Pennymac for their home loan needs. 

ADAM S.'s profile image
ADAM S. 
4 years ago

Great and easy experience. 

George R.'s profile image
George R. 
4 years ago

The refinance process was very easy and I would recommend PennyMac to anyone wanting to refinance. The only thing I wish they would have notified us earlier was the monthly payment amount. It was a little higher than quoted. 

Paul B.'s profile image
Paul B. 
4 years ago

Brandon and Chris Bozel made it great! 

Jack M.'s profile image
Jack M. 
4 years ago

It was the easiest refinance because of all the helpful people I encountered. They were all knowledgeable, professional and personal. They genuinely cared about me and my wife as people and not just another sale. 

WILLIAM T.'s profile image
WILLIAM T. 
4 years ago

Working with Richard and PennyMac was quite easy great customer service!! 

Maria Elena V.'s profile image
Maria Elena V. 
4 years ago

Delay in closing and was not communicated well. I had to follow up multiple times and had to call the VP to be able to get a concrete answer and time frame for closing. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,174 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.