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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,615 reviews
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KENNETH A.'s profile image
KENNETH A. 
4 years ago

After going through a 6 month refinance process with another lender and getting lost in their system and never making it to closing we decided to call PennyMac to see what they could offer. Not only did they lower the interest rate I was being offered but they also had us refinanced in under a month. 

Darin L.'s profile image
Darin L. 
4 years ago

My experience was great with PennyMac. I refinanced and it was a quick and easy process. Clear communication with my refinance team. 

Phing L.'s profile image
Phing L. 
4 years ago

Better communication. Also wished I wasn't left alone in the dark at the time of closing and not know if and how much I would have to pay. 

Kevin W.'s profile image
Kevin W. 
4 years ago

this was a quick, simple and easy process for refinancing my loan. 

Kelly A.'s profile image
Kelly A. 
4 years ago

Pleasant, professional staff, easy closing process with mobile notary sent to your home! 

KIMBERLY C.'s profile image
KIMBERLY C. 
4 years ago

Jazmyne was right there to answer any questions we had . The closing took longer than I thought would , but this is 2020 nothing gets done fast this year 

Emil S.'s profile image
Emil S. 
4 years ago

The process was better than expercted. 

Wayne L.'s profile image
Wayne L. 
4 years ago

This is my second refinance with Pennymac. First, I really like that you guys proactively reach out to let us know there is a better deal for us. Last time was pretty easy. This time it was completely effortless. The 2 gentlemen working on our loan would actually call once every few days just to let us know all is processing and nothing needed. The notary scheduled and sent friendly reminders. She was prompt, professional, and competent. I seriously have no criticisms. Great Experience! 

SCOTT M.'s profile image
SCOTT M. 
4 years ago

The process was very smooth and quick. We were able to complete the process within a month. Best refi to date! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,615 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.