PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,184 reviews
Select a rating
Kathleen G.'s profile image
Kathleen G. 
on Birdeye

a year ago

everyone was great! friendly, helpful keep me informed throughout the whole process! 

Business response:

Hi Kathleen - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating. 

DANIEL J.'s profile image
DANIEL J. 
on Birdeye

a year ago

Great Job 

Business response:

Thank you for the positive review, Daniel! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

ROBERT W.'s profile image
ROBERT W. 
on Birdeye

a year ago

Blake,Peter ,and the rest of the team kept me informed and got me where I needed to be in great time and with no problems THANK YOU 

Business response:

Hi Robert - Your feedback is greatly appreciated. Thank you for the review. 

Katlyn C.'s profile image
Katlyn C. 
on Birdeye

a year ago

Everyone was great and helped a ton. They made this experience as painless as possible and I really appreciate it!  

Business response:

Hi Katlyn - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

JAMES Z.'s profile image
JAMES Z. 
on Birdeye

a year ago

I have already referred to two people I know are moving  

Business response:

Thank you for taking the time to share your experience with us, James. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

LOUIS P.'s profile image
LOUIS P. 
on Birdeye

a year ago

No I don't  

Business response:

Thank you for the positive rating, Louis! We hope you have a wonderful day. 

HOWARD MORRIS S.'s profile image
HOWARD MORRIS S. 
on Birdeye

a year ago

I CAN'T SAY THAT I'VE EVERY HAD THE CHANGES EVER. HAD TO HAVE HAS TO BE PERFECT EVER COUSTMER TO SEE HAVE IT WORK  

Business response:

Thank you for taking the time to share your experience with us, Howard. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

JOHN K.'s profile image
JOHN K. 
on Birdeye

a year ago

Let future customers know that texting will be easier to contact individuals than phone calls. 

Business response:

Hi John - Thank you so much for the review! Please text us at (805) 716-6348 if you ever have any questions. We hope you have a great day. Standard text messaging rates may apply* 

Krystle N.'s profile image
Krystle N. 
on Birdeye

a year ago

The entire was awesome, communication was easy, all oy my questions were answered and I was updated on the status of the process consistently.  

Business response:

Thank you for taking the time to share your experience with us, Krystle. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,184 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.