This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Quicker responses to emails and quicker call backs. Better communication on the process. Ensuring all documentation is accurate without having to make adjustments the day prior to closing. Initial Loan officer and Final Closing agent did however provide great customer service.
The last minute demands prior to closing were completely unnecessary... all of it could have been easily taken care of in the 2 weeks before... earlier communication with the underwriter would have eliminated all the drama at the end. Consistent miscommunication and lack of responses from the our first loan officer (Eradinay?) really fueled all unnecessary problems.
The loan approval and closing process were seamless. The PennyMac team did a great job communicating with us throughout the entire process. Well done!
Loan process was easy and communication was good. Took a month longer to close though.
Very easy to deal with and closed on time
It was an educational experience
Cesar's attitude, courtesy, knowledge and very professional and friendly service.
Always responded in a timely manner when we had a question.
I refied a PennyMac loan with PennyMac for a lower rate. The process was so easy. I did the application over the phone and that was it. Closed about 3 weeks later. Super simple.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,586 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.