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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,198 reviews
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Patsy L.'s profile image
Patsy L. 
4 years ago

Excellent service overall absolutely wonderful 

CHARLIE R.'s profile image
CHARLIE R. 
4 years ago

Awesome experience from start to finish. 

KELVIN B.'s profile image
KELVIN B. 
4 years ago

Thank u 

JAMES T.'s profile image
JAMES T. 
4 years ago

As a current customer and my credit not being as good as needed, PennyMac still gave me a great rate on a VA Refi! Dropped from 4.25% to 2.6% and saves almost $400 a month on my mortgage! 

ROBIN C.'s profile image
ROBIN C. 
4 years ago

Everyone I dealt with was knowledgeable, considerate, and made the process go very smoothly. I am very satisfied that I stayed with PennyMac to refinance my mortgage and I know I made the right decision. Thank you, R. Cohen 

Jonathan T.'s profile image
Jonathan T. 
4 years ago

Great experience 

LISA B.'s profile image
LISA B. 
4 years ago

Very easy - from intake through processing and closing. Saved a bunch of money - very straightforward with very little work on my end. Electronic processing and uploading made document submission very easy. 

Patrick R.'s profile image
Patrick R. 
4 years ago

Except for Charisse who was great the rest of the program was a disaster. Misrepresentations abound Ihsan Moosapanah was the worst In the beginning he gave me an estimate of closing costs of 8,000.00 They came out to be 21,389. One of his assistants sent me a closing document showing a much higher cost then the estimate . I called Ihsan he told me not to sign anything and he would call me back,I never heard back from him again. 

VINOD L.'s profile image
VINOD L. 
4 years ago

Rob and team were awesome 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,198 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.