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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,586 reviews
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KARL B.'s profile image
KARL B. 
on Birdeye

3 years ago

Easy 

Rafael C.'s profile image
Rafael C. 
on Birdeye

3 years ago

Great! 

Joseph L.'s profile image
Joseph L. 
on Birdeye

3 years ago

Our refinance went through so quickly. Our expectations were exceeded as our original closing date was for the end of December but we were able to close in November. The process was so easy and seemless. The staff was a pleasure to work with. I couldn't have asked for a better experience. Thank you! 

MARIA VERENA N.'s profile image
MARIA VERENA N. 
on Birdeye

3 years ago

very good client service, prompt service and PennyMac Loan Services team was very organized and kept me updated with the process. 

BERNARD B.'s profile image
BERNARD B. 
on Birdeye

3 years ago

The delays were a little upsetting, but glad it's done. Thank you. 

N Kent L.'s profile image
N Kent L. 
on Birdeye

3 years ago

Chris Keppler did an outstanding job in handling this transaction. Chris made it process painless and he managed my expectations. 

SAMUEL L.'s profile image
SAMUEL L. 
on Birdeye

3 years ago

My second refi with PennyMac and I am very pleased. 

CANDACE S.'s profile image
CANDACE S. 
on Birdeye

3 years ago

The process was easy, seamless and everything was handled with such professionalism. Thank you to everyone I worked with, The MAC Team was fantastic! 

BENNETT M.'s profile image
BENNETT M. 
on Birdeye

3 years ago

Regular updates about what was going on with the loan and or the process would have sufficed. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,586 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.