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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,586 reviews
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CHERYL POTOP J.'s profile image
CHERYL POTOP J. 
on Birdeye

3 years ago

Personnel at PennyMac were very professional and helpful. Problems I had with the closing related to the title company and getting a notary to honor appointments made. The title company was supposed to give me a $100 credit for the inconvenience caused, but I still have not received it. 

DANIEL K.'s profile image
DANIEL K. 
on Birdeye

3 years ago

No issues, fast. and very smooth refinancing. 

CHAD P.'s profile image
CHAD P. 
on Birdeye

3 years ago

This is the first time i did this process via e-mail. I thought it would have been easier. I will never go this route again. 

CARL M.'s profile image
CARL M. 
on Birdeye

3 years ago

The entire (refinance) process was mostly seamless, start to finish, and a much smoother process than the original mortgage. I would definitely recommend PennyMac for refinancing, I felt my time wasn't wasted and all of my communications with the team were valuable. 

Kecia J.'s profile image
Kecia J. 
on Birdeye

3 years ago

Brandon was very easy to work with, kept us informed and was very helpful 

Laura P.'s profile image
Laura P. 
on Birdeye

3 years ago

Wonderful service. 

JASON G.'s profile image
JASON G. 
on Birdeye

3 years ago

Someone was supposed to reach out to us about a horrible experience with our Penny mac agent but never did. Don't feel like you care. 

KENNETH J.'s profile image
KENNETH J. 
on Birdeye

3 years ago

Not happy with the service I received 

GLENN FOOR I.'s profile image
GLENN FOOR I. 
on Birdeye

3 years ago

Barbara was wonderful. I just want it to be known that Gregory Ligon is absolutely terrible. I called him 4-5 times and also went they Barbara to have him answer my question. No reply. If it wasn’t for Barbara I would have left and went elsewhere. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,586 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.