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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,586 reviews
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Mary H.'s profile image
Mary H. 
on Birdeye

3 years ago

I was able to keep the same term for my loan. That and the 2.5% interest rate were my main objective! Thank You to everyone at Penny Mac! 

Ben O.'s profile image
Ben O. 
on Birdeye

3 years ago

Tyra was great 

Joseph M.'s profile image
Joseph M. 
on Birdeye

3 years ago

I was told I would get a discount, I don’t think I ever received. I was also told I would get money back if it didn’t close as (when it was supposed to) planned and I don’t think I ever got that. 

DANIELLE J.'s profile image
DANIELLE J. 
on Birdeye

3 years ago

Thank you 

Eric Y.'s profile image
Eric Y. 
on Birdeye

3 years ago

Athena was great to work with. 

CHUKWUMA I.'s profile image
CHUKWUMA I. 
on Birdeye

3 years ago

Overall great experience with my refinance . Closing took longer than expected but Kami Weber and her team worked really hard through the process to get me refinance at a great rate 

WILMARY Q.'s profile image
WILMARY Q. 
on Birdeye

3 years ago

Great service great prompt communication. Small delay in closing but this was due to the title company needing additional documentation. I was told my closing cost would not change because the delay in closing due to the missing document but I did have to pay additional costs that I was told I would not need to. 

Renan A.'s profile image
Renan A. 
on Birdeye

3 years ago

The team was very helpful and understood the importance of getting everything done on time. 

Amanda B.'s profile image
Amanda B. 
on Birdeye

3 years ago

The entire process was easy, my point of contact was easily accessible and very helpful. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,586 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.