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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Very simple process, instructions were usually very clear.
Your employees were super however they time frame was less than desirable to say the least. I understand it all takes time but was longer than appropriate in my humble opinion. Great job otherwise.
To whom it may concern: The staff was good. They are following the Byzantine rules. Rules which do not help the client understand the process; they frustrate with their redundancy. Regards, urbina
No
She was friendly and knowledgeable and very much aware of the protocols in the process
She was honest,patient and very thorough during the whole process
We were happy to be working with PennyMac. The loan process went smooth and the people we worked with were very kind and helpful.
One coordinator and requestor for docuements. #2 closing did not go well due to errors in name disco eyed after the fact. #3 Fiesta closing agent destroyed my check Raton returning to me #4 see one closing agent was great,closing poor due to check destruction #5 numerous calls, texts, and follow ups by me not addressed get #6 lack of info regarding payment of existing mortgage due 12/01 of which Raveena Taylor was advised. Stated she would investigate no reply as of now. #7 loan 7006752347
Very clear and made a stressful process very easy.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,590 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.