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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Everything went very smoothly, Great service. Thanks
Jennifer Ovando - 5 stars! She got my refi moving after it had stalled for months.
The same documents needed to be submitted multiple times, sometimes through the document upload and sometimes through email which caused ample confusion. Closing documents weren't sent to the title company until 2 hours before the closing time. That is unnecessary anxiety as we move from another state. When I made complaints over the phone, the loan officer stopped talking to me. I needed to involve a manager to move the process along. I'll never use PennyMac in the future.
After going through a 6 month refinance process with another lender and getting lost in their system and never making it to closing we decided to call PennyMac to see what they could offer. Not only did they lower the interest rate I was being offered but they also had us refinanced in under a month.
My experience was great with PennyMac. I refinanced and it was a quick and easy process. Clear communication with my refinance team.
Better communication. Also wished I wasn't left alone in the dark at the time of closing and not know if and how much I would have to pay.
this was a quick, simple and easy process for refinancing my loan.
Pleasant, professional staff, easy closing process with mobile notary sent to your home!
Jazmyne was right there to answer any questions we had . The closing took longer than I thought would , but this is 2020 nothing gets done fast this year
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,590 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.