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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,198 reviews
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Richard Zelinack I.'s profile image
Richard Zelinack I. 
4 years ago

this was a experience made simple, any questions i had were answered timely and follow up was not needed. i was notified of each step needed to be taken well in advance. overall it was a pleasant experience working with you folks. 

NICOLAS V.'s profile image
NICOLAS V. 
4 years ago

This was the best mortgage experience we experienced. We have had several mortgages before and PennyMac loan services facilitated and made it so easy for us to do the process without a hassle. Thank you PennyMac. Monica 

Anthony T.'s profile image
Anthony T. 
4 years ago

great experienc 

Ronald E.'s profile image
Ronald E. 
4 years ago

nice people to deal with 

JEFFREY B.'s profile image
JEFFREY B. 
4 years ago

I was told by the Loan Originator that I would close at the beginning of October. I had to ask Edna to harass people and escalate on your side to get things moving by the middle of November - and Edna and I received no indication as to what was going on during that month and 1/2 difference. That lack of communication is frustrating, and unacceptable in a process like this. 

Dvon J.'s profile image
Dvon J. 
4 years ago

Very happy with the Penny Mac team! They took care of everything in a timely manner and were very professional! Kept me updated throughout entire process! 

SALVATORE Lupo J.'s profile image
SALVATORE Lupo J. 
4 years ago

Was a pleasure working with Cesar and all involved with the handling and processing of my streamline refinance with Penny Mac. 

MATTHEW G.'s profile image
MATTHEW G. 
4 years ago

Chris Silva and Aimee Mack did a great job of making everything go smoothly and accurately. They were always available to take my call and answer my questions. Very thorough and professional. 

Tony H.'s profile image
Tony H. 
4 years ago

Great experience, Representative kept me updated with progress of loan. Will definitely recommend friends to Penny Mac. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,198 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.