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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Process was a lot easier than I thought it would be and the staff were friendly and knowledgeable.
Ryan followed up with us each week via a phone call to provide a status on the loan processing. Always asked if we had questions. Any emails sent were responded to promptly. This made the entire loan process smooth and uncomplicated. Based on this experience, I will be happy to recommend PennyMac to friends and family.
Everything was done in a timely manner. Great customer service!
My experience was a good one.
The staff were very helpful.
It took too long
Great follow through!
Christine and the PennyMac team were awesome and we greatly appreciated their support and guidance throughout the entire loan process!! Thank you Team PennyMac!
Ceista Johnson was clear and effective. I was thinking that we could close early but it was not her fault but our COV19. She was always nice professional. It looks like PennyMac has an excellent team to work with. I am saying this not because I have my loan approval but this is true. I have always a good experience with PennyMac from 2016 therefore I wanted strongly stay with PennyMac not change my lender. Thank you for all your hard work Ceista and all other people. Karin
PENNYMAC has a 4.4 star rating with 48,202 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.