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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,202 reviews
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Justin S.'s profile image
Justin S. 
4 years ago

Process was a lot easier than I thought it would be and the staff were friendly and knowledgeable. 

John Walker J.'s profile image
John Walker J. 
4 years ago

Ryan followed up with us each week via a phone call to provide a status on the loan processing. Always asked if we had questions. Any emails sent were responded to promptly. This made the entire loan process smooth and uncomplicated. Based on this experience, I will be happy to recommend PennyMac to friends and family. 

ANTHONY AND  LAURA B.'s profile image
ANTHONY AND LAURA B. 
4 years ago

Everything was done in a timely manner. Great customer service! 

ARTHUR R.'s profile image
ARTHUR R. 
4 years ago

My experience was a good one. 

PAMELA S.'s profile image
PAMELA S. 
4 years ago

The staff were very helpful. 

Peggy C.'s profile image
Peggy C. 
4 years ago

It took too long 

Barbara P.'s profile image
Barbara P. 
4 years ago

Great follow through! 

Jonathan C.'s profile image
Jonathan C. 
4 years ago

Christine and the PennyMac team were awesome and we greatly appreciated their support and guidance throughout the entire loan process!! Thank you Team PennyMac! 

Karina K.'s profile image
Karina K. 
4 years ago

Ceista Johnson was clear and effective. I was thinking that we could close early but it was not her fault but our COV19. She was always nice professional. It looks like PennyMac has an excellent team to work with. I am saying this not because I have my loan approval but this is true. I have always a good experience with PennyMac from 2016 therefore I wanted strongly stay with PennyMac not change my lender. Thank you for all your hard work Ceista and all other people. Karin 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,202 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.