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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,591 reviews
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CHRISTELL G.'s profile image
CHRISTELL G. 
on Birdeye

3 years ago

Faiza was an absolute pleasure to work with. It was my first refinance, and she happily answered all my questions very clearly. 

Joanna M.'s profile image
Joanna M. 
on Birdeye

3 years ago

My agent was amazing and very helpful. She answered all my questions and was extremely patient with me! She made the experience stress free! 

AZIZI C.'s profile image
AZIZI C. 
on Birdeye

3 years ago

The process was painless. I received updates frequently and all of my questions and concerns were addressed promptly. 

DOROTHY R.'s profile image
DOROTHY R. 
on Birdeye

3 years ago

I have been waiting 3 days for a answer to a question 

DEBORAH S.'s profile image
DEBORAH S. 
on Birdeye

3 years ago

The whole experience was smooth and easy. 

NICHOLAS B.'s profile image
NICHOLAS B. 
on Birdeye

3 years ago

We'll informed people, closed very quickly, low rates, but closing costs were just a little high. 

Kathleen Z.'s profile image
Kathleen Z. 
on Birdeye

3 years ago

Although, due to the current covid situation my re-fi took a bit longer than I expected, all the the people that I worked with thru out the process were very courteous and helpful. My longest working relationship was with Robert Gillespe and he was patient, reassuring and prompt in his communication with me. Appreciated it so very much..... 

Kenneth S.'s profile image
Kenneth S. 
on Birdeye

3 years ago

The day of closing. I wasn’t told that my closing documents had change. The day of closing. My closing cost were 1k more than what the disclosure documents had. Again no one reached out to me to let me know before closing. I was blind sided and I called Jessie and he said he didn’t know why that happen. He said he needed to look into that and get back to me but he never got back to me. Also there were 2 Z’s at the end of my last name on the closing documents. My last name is with 1 Z not 2. 

DEMARIO C.'s profile image
DEMARIO C. 
on Birdeye

3 years ago

Experience was nice. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,591 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.