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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I was very well pleased. The team was courteous and professional. All of my questions and concerns were addressed promptly. The home loan specialist, Ryan Morrison, was tactful, patient, and tolerant even when I was in error. Well done.
Sandra and Tommy were both extremely helpful throughout the process. We had several delays, outside of our control, and they were patient and worked through things with us so everything on our end was complete and kept up-to-date. When it was time to finalize and close, they worked extremely fast to ensure it happened when we needed it to. Thank you all.
I delt with mainly three people. All where great. Only issue was a technical one the day before closing, it was postponed and the day of closing. Web site said call between 8am est and 9 pm. I called at 830 no answer, 8 45, 9 & 915. Luckily the title company was able to get a hold of PennyMac.
Gina , was awesome and very informative, always did her best to help with my questions.
Barbara was great! She worked hard for me and I very much appreciate her!
Friendly service and sound advice made my experience great.
Very professional and courteous from initiation to closing.
Sammijo and Chanet were both great and professional and easy to work with.
The process was handled exactly as smooth and quick as I was told it would be in the beginning and I had no problems from start to finish. I will recomend PennyMac to any one that ask and tell them the same thing I have said here today. my wife and I are completely satisfied. We have no complaints.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,200 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.