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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
The staff at PennyMac was very helpfuland made everything so easy every step of the way. Each person that I dealt with explained all of the details and made sure I was satisfied. I highly recommend PennyMac to anyone wanting to buy or refinance a home.
Both Jennica and Anna were great communicators. They were friendly and professional during the entire process.
Such a great experience. Two of our neighbors are going with you also
Very easy from start to finish
I had 2 failed closings because PennyMac failed to communicate. They also lost my information for a time, provided incorrect closing documents multiple times, rarely returned my calls, and never walked me through ANY documentation or timeline for the process. I am thoroughly unimpressed and dismayed that a financial institution this large managed to handle a refinance so poorly. I’ve tried escalating to Edward Vansciver multiple times with ZERO returned calls or voice mails. Never again.
Great service all the way through. Every step of the refinancing process was very thorough and made easy.
Great staff and super simple refi process that was fast, easy, smooth, and covid safe; would recommend.
Great team work, good communication. I recommend Pennymac to anyone. Thank you so much to Michelle Boyd and her team for helping me out with my refinancing process.
Great communication, planned all closing and ensured all requirements met my wants and needs to maximize benefit to me as the homeowner while getting the lowest market rate.
PENNYMAC has a 4.5 star rating with 48,594 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.