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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
My experience with PennyMac Loan Services was exceptional.
Easy process
Nothing Hermes did. I believe underwriting took too long. And their was one error in our escrow for property taxes. But Hermes is thoughtful and returned every call.
This started as a simple call for some more information after receiving a normal refi email from PennyMac who has always held my loan. I was guided through the application process very quickly and had pretty much completed 75% of my loan process by 9:30 or 10 in the morning. Started as curiosity and turned into enormous savings! Really, I couldn't be happier.
Easy, clear communication and relatively quick process considering COVID
From start to finish my loan closed faster then I expected. I am so glad I refinance with penny Mac. Closing was so easy and totally accurate. Thank you
Sarah was pleasant, prompt and helpful throughout the loan process. She worked with the insurance agent to resolve a question very nicely and amicably. The best loan experience so far, with timely communication, pleasant conversations, and prompt resolution of questions.
More frequent communication during process.
My confirmed signing agent bailed at the last moment forcing me to miss closing by month end. Although we rescheduled one business day later, it forced me to pay another month of interest. Other than that snafu to no fault of mine, the overall experience was good.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,639 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.