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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Documents were requested multiple times, we received conflicting requests about the home assessment, the wrong insurer name and amount due was given to our title company, the process lasted way longer than we were told it would.
X
The excessive request of same documentation, the lack of attention answering inquiries were very frustrating Specially as an current customer with 2 properties mortgaged ild expect a Litle more
Refi went very smoothly.
Every time we needed to speak with Molly, We had to leave a message and did not know when we would get a call back. Once we received the call back she was on it. We received most of our answers from Anthony. Anthony is very sharp. called back quickly and answered our questions.
I sent in the same docs multiple times.My divorce was finalized 6/19, I have been sending in docs for my legal name change to PM since 7/19.After sending documents again,they still had my then married name on the docs.I even told the title co to make a new deed before signing (I have the emails) We stopped the signing.I was the one who got in touch with the title co to get answers and I passed it to PM (bc they hadn’t heard back) I felt like they didn’t try as hard as they could to close on time
Five stars service Thanks
Excellent service
Very easy, simple process - and everyone was very understanding and friendly. I felt like I was in good hands.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,202 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.