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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,595 reviews
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Carolyn R.'s profile image
Carolyn R. 
on Birdeye

3 years ago

It took a long time for the closure of the loan 

TIMOTHY F.'s profile image
TIMOTHY F. 
on Birdeye

3 years ago

5 stars, fabulous job !!! 

Victor Pagan C.'s profile image
Victor Pagan C. 
on Birdeye

3 years ago

The communication from the loan processor was really good and clear. She was calling me once a week keep me inform to how the process doin. 

John B.'s profile image
John B. 
on Birdeye

3 years ago

Everything was done in a courteous timely and professional manner. I was very pleased. Thank you so much. Sincerely, John Bradford 

KRISTIN H.'s profile image
KRISTIN H. 
on Birdeye

3 years ago

Great experience working with Penny Mac. 

Raymond M.'s profile image
Raymond M. 
on Birdeye

3 years ago

There were a few set back but it was paper related. Over all it went smooth 

WILLIAM N.'s profile image
WILLIAM N. 
on Birdeye

3 years ago

Larry was fantastic. Everything went quickly and as communicated. The only issue we experienced was a delay in closing due to a loan closure violation. The delay was not an issue but also wasn't communicated, so we were looking for our notary to arrive on the scheduled date....but that didn't happen. After we called, Larry got us straightened out and rescheduled. From there all went as planned. Very impressed with how quickly my loan was closed. Highly recommend Penny Mac for ReFi. 

Rondel M.'s profile image
Rondel M. 
on Birdeye

3 years ago

Closing didn't happen on time. 

CHRISTINA D.'s profile image
CHRISTINA D. 
on Birdeye

3 years ago

I know the timeframes have been pushed back due to covid, however I feel I’ve waited a little too long to close. The service was great I just didn’t like how long it took for my loan to close. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,595 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.