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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,655 reviews
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Kristie G.'s profile image
Kristie G. 
4 years ago

Everyone Was very knowledgeable and friendly. 

Mercedes H.'s profile image
Mercedes H. 
4 years ago

Gina Merritt is the reason for my great experience throughout the refinancing process. It took longer than expected and Gina communicated with me every step of the way. She was always patient,, answered my questions, and willing to find an answer for the ones she couldn’t readily respond to. Gina worked what seemed to be around the clock, sometimes I would hear from her early in the morning, sometimes late at night (there is a time difference, and my schedule to be considered). 

CHARLENE S.'s profile image
CHARLENE S. 
4 years ago

n/a 

EDWARD Scofield J.'s profile image
EDWARD Scofield J. 
4 years ago

All went smoothly, except my property tax payment. The Title Company didn't pick it up at 1st. Brandon kept on top of it with the title company and finally got everything nailed down. Greart job on Brandon's part. 

Luis F.'s profile image
Luis F. 
4 years ago

Nick was great from the beginning. No stone was left unturned with Mr. Mayer. The entire process was smooth and done in a timely manner. Thanks Nick! 

Larry B.'s profile image
Larry B. 
4 years ago

Brandon stepped in and worked hard to clear up some issues that I was having trouble with Bank of America. He was extremely helpful and make me feel supported in the approval process. Thank you Brandon. 

JUNE B.'s profile image
JUNE B. 
4 years ago

After signing the documents I have emailed the loan officer twice to get copies of the signed documents. Absolutely zero communication back which is very disappointing. I want copies of the documents that I signed sent to me in the mail. 

Oswaldo V.'s profile image
Oswaldo V. 
4 years ago

Rebekah was on top of everything. The procedure went clear and concise. Thanks for all help.💐⭐️⭐️⭐️⭐️⭐️  

RICHARD C.'s profile image
RICHARD C. 
4 years ago

Of course in the process of a refinance questions arise...I was able to communicate directly and get clear answers to alleviate any fears of going forward. Refreshing! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,655 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.