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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,595 reviews
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STEPHEN MATTOX J.'s profile image
STEPHEN MATTOX J. 
on Birdeye

3 years ago

We are well pleased with the whole process. It was effective, efficient, well planned, and well-executed from the first contact with PennyMac until the final papers were signed. 

EFREN E.'s profile image
EFREN E. 
on Birdeye

3 years ago

Yester Gazdjian is very knowledgeable with the loan process , he explained all the loan options available, pros and cons and recommended the best loan. 

Janina G.'s profile image
Janina G. 
on Birdeye

3 years ago

I really appreciated the consistent communication from the Penny Mac Team. The weekly calls eased my anxiety of the refinancing process. 

Matthew A.'s profile image
Matthew A. 
on Birdeye

3 years ago

For such a simple refi I don't feel that this process should have taken as long as it did. Also, several documents were sent that were redundant and on several occasions. 

Jerald M.'s profile image
Jerald M. 
on Birdeye

3 years ago

Justen and the whole team was great, and made my life much easier during a stressful time of juggling houses. Many thanks 

CORAGGIO M.'s profile image
CORAGGIO M. 
on Birdeye

3 years ago

There were several times it took awhile to get responses. 

Susan M.'s profile image
Susan M. 
on Birdeye

3 years ago

Everyone at Penny Mac was helpful, professional and courteous. 

SHERRY R.'s profile image
SHERRY R. 
on Birdeye

3 years ago

Very professional group, highly knowledgeable, and friendly! I would recommend Pennymac loan services! 

JASON S.'s profile image
JASON S. 
on Birdeye

3 years ago

What would have made this more pleasent of an experience is having more of a direct line to my home loan specialist to where it doesn't take over 24 hrs for them to get back to you a direct email for them not to mymac team more communication if the specialist is going to be out sick and having the specialist and loan office out of the same area and having them have better communications. Possibly a different number for people that are at the closing process so can get answers to what is going on 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,595 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.