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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
N/A
Business response:
Thank you for the support, Brandon! We're happy to hear you had a positive experience with us. Please give us a call if you ever need assistance in the future.
LaToyaka and Susan were exceptionally responsive and patient, providing customer service that was truly outstanding and above par. Thank you!
Business response:
Hi Keron - Your feedback is greatly appreciated. Thank you for the review.
The team was extremely pleasant to work with. They made me feel very supported through this process.
Business response:
Hi Madalyn - Your feedback is greatly appreciated. Thank you for the review.
Grace was an amazing Mortgage Representative. She had amazing communication and made this process so easy. I will recommend Pennymac to everyone I know, because of her fantastic customer service.
Business response:
Hi Laurie - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Process was smooth and website was very easy to use. Grace & Mireya were absolutely fantastic. They were personal, professional & attentive.
Business response:
Thank you for taking the time to share your experience with us, Charles. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
From the start to finish excellent help and great communication. I appreciate your employees.
Business response:
Thank you for the positive review, Timothy! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
The process was fast and easy. It only took 3 weeks! I am pleasantly surprised by how simple the process was made, even closing went smoothly. Just waiting on my wire transfer, and all will be complete. Taking 10 years off my mortgage was a no bro
Business response:
Thank you for the positive review, Carol! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
While everything went smoothly I feel that someone in my loan team needs to be more available to answer questions when I have concerns about the loan,
Business response:
Hi Joseph - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Norma was always in touch and very helpful with everything. Always responded quickly.
Business response:
Hi Matthew - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,195 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.