PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,206 reviews
Select a rating
RAYMOND J.'s profile image
RAYMOND J. 
4 years ago

I had the simplest and most accurate refinance with PennyMac ( XAVIER) was great he sent weekly information by email and he also called when needed. The process at in home Garage with ( Martin) was also a wonderful process he was very helpful in finalizing my new loan. Thanks for the wonderful and stress free process. 

ALICIA Q.'s profile image
ALICIA Q. 
4 years ago

Loan process was easy but only an email to saw loan closed no call and insurance is saying no payment 

Ryan T.'s profile image
Ryan T. 
4 years ago

Sandra was outstanding to work with! She clearly communicated throughout the entire process and made our home buying experience great! As someone who works in banking I know that home buying can be a challenge for some people but Sandra made the experience so easy the entire time. If I could hire her to work for the bank I work at I would do so in a heart beat! 

Ryan W.'s profile image
Ryan W. 
4 years ago

Sandra and Nathan made buying our home so much easier. I am definitely recommending them to friends or family. Thanks again. P.S. they deserve a raise after dealing with us. lol 

TANYA G.'s profile image
TANYA G. 
4 years ago

In the most unprecedented times in our nation as a healthcare worker on the frontline Penny Mac and Gina went above and beyond to ensure a seamless and smooth refinance. I have already referred many of my staff to Penny Mac for their new home and refinance needs! I couldn’t have asked for a better experience! 

Mary S.'s profile image
Mary S. 
4 years ago

Thank you I am very pleased with the refi process and outcome. I really like working with PennyMac! 

Jenny B.'s profile image
Jenny B. 
4 years ago

Horrible Communication. 

JOHN S.'s profile image
JOHN S. 
4 years ago

Smooth and easy 

Jerry H.'s profile image
Jerry H. 
4 years ago

I had a great experience! Friendly courteous professional service. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,206 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m. Â