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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,211 reviews
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David R.'s profile image
David R. 
4 years ago

We are thankful to everyone at PennyMAC for all their diligence & help. 

Valeria A.'s profile image
Valeria A. 
4 years ago

The communication wasn't great during closing process. I shopped for a settlement agent but that wasn't reflected in the closing, which ended up being delayed by several weeks. No matter how hard I tried to have it fixed, things kept getting misunderstood by the team. 

Lewis W.'s profile image
Lewis W. 
4 years ago

Clearly described process and pleasant communication. 

Izora H.'s profile image
Izora H. 
4 years ago

Patient and caring employees- Danyell and Gabriel. 

JAMES H.'s profile image
JAMES H. 
4 years ago

Blen Alemu PennyMac Loan Services, LLC NMLS# 35953 Very Pleasant, Professional, Informative and very helpful. Her can do attitude was refreshing. Thank her and give her all the kudos she deserves. Well done Blen... Smlies 

TAI T.'s profile image
TAI T. 
4 years ago

The process was great over all. Thanks! 

CLAUDE L.'s profile image
CLAUDE L. 
4 years ago

Really I would expect someone to give me a call. 

Cesar A.'s profile image
Cesar A. 
4 years ago

Aida did not answer in a properly matter time. Communication was not the best. I know we are I. Hart times due to covid but I expected more from her. Her attitude voice was Not the best. She was always short on her answer and not ask for anything else we needed. I really wish I had someone else to help me. 

CYNTHIA V.'s profile image
CYNTHIA V. 
4 years ago

Good helpful employees 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,211 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.