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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,211 reviews
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TRAVIS F.'s profile image
TRAVIS F. 
4 years ago

Easy, seamless experience. Thank you 

LUIS E.'s profile image
LUIS E. 
4 years ago

Thanks for your assistance 

Paul G.'s profile image
Paul G. 
4 years ago

It wasn't always clear by the emails if documents or signatures were being requested. The closing cost from what was initially quoted to final changed by nearly $1,000.00 which was unexpected. Instead of receiving +- $670 on closing I ended up paying over $400. 

MARK D.'s profile image
MARK D. 
4 years ago

Michelle was amazing. Answering all my questions. Keeping us updated through it all. 

JACOB Z.'s profile image
JACOB Z. 
4 years ago

Just efficient and great experience. Communication was excellent. 

ROGER W.'s profile image
ROGER W. 
4 years ago

Professional service. 

Michael and Mike S.'s profile image
Michael and Mike S. 
4 years ago

Everything went according to plan! 👍🏼 

Michael P.'s profile image
Michael P. 
4 years ago

I was updated along the way by Michelle with the Mac team. Process was easy and rapid 

Daniel S.'s profile image
Daniel S. 
4 years ago

My experience with my refi was “painful”. It took almost 8 months! My documents were requested multiple times. My closing was schedule three times before completion. They requested permission to pull my credit report a second time. Before I could respond to their request the report was already pulled. When I asked why calls were not returned as promised I was told well we are very busy. If this was not enough I saw my closing documents at Closing....never received them before hand! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,211 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.