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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Highly recommend! The process was easy and smooth!
The refinance process started in mid-July 2020 and lasted until November 20th. We had to re-apply and start over due to either a lack of communication or miscommunication on both ends. Four months to refinance a home loan is a very long time. I understand this occurred during a pandemic, but this process still took way too long to complete. We were existing customers before we decided to refinance and thought that would help & expedite the process, but that was not the case. Disappointing.
process was straight forward and the team provided guidance every step of the way
No thank you
This was the easiest experience for refinancing my mortgage! You guys were absolutely wonderful! Thank you for such an easy experience!
The whole process from start to finish took too long (4 months), resulting in me having to submit docs (pay stubs/bank statements, etc) multiple times. I continuously received emails stating that final underwriting review was pending and that I would receive an update in 5-7 days, etc. It was a very frustrating and unpleasant experience . . . Kudos to my Home Loan Specialist, Regina Lai as she kept patient and apologetic through the whole process.
Very simple process with great communication along the way.
Process the application faster.
Kyle was very helpful throughout the process my wife and I are very pleased
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,599 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.