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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Nothing Hermes did. I believe underwriting took too long. And their was one error in our escrow for property taxes. But Hermes is thoughtful and returned every call.
Easy, clear communication and relatively quick process considering COVID
Sarah was pleasant, prompt and helpful throughout the loan process. She worked with the insurance agent to resolve a question very nicely and amicably. The best loan experience so far, with timely communication, pleasant conversations, and prompt resolution of questions.
This entire process was very easy and professional - these professionals know their business. I would highly recommend them to friends and family if the opportunity very arises. Its great to work with people who follow-thru and treat you like they really care about you and your business . . a rare experience these days!
All aspects of the process were clear, quick and concise. Excellent service.
More frequent communication during process.
My confirmed signing agent bailed at the last moment forcing me to miss closing by month end. Although we rescheduled one business day later, it forced me to pay another month of interest. Other than that snafu to no fault of mine, the overall experience was good.
..
Their were to many people involved ,I couldn't get answers or have emails replied to .I tried very hard to get my flood insurance changed but still have not been able to which would save me half ,
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,602 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.