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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Mario was a consummate professional, answering any questions we had with clarity and expediency. I couldn't have asked for a more streamlined and pleasant experience with such a major financial decision. There were a few extenuating circumstances that delayed our signing (our fault) and his patience and understanding helped alleviate any stress we had in ensuring a quick resolution. I cannot not stress enough how happy we were with his service.
The process was clear and simple, and all my questions were answered quickly and completely.
We were walked through the process step by step. Great to work with.
Wonderful
Suzanne was a real professional. She answered all my question an called me once a week to keep me informed about the loan progress. She made the loan process real easy and smooth and I like to thank her for doing a very awesome and professional job for me. I would recommend her to any on my friends with continents. Thank You Suzanne Allen
My loan officer Tyra, was wonderful. She was clear, concise, and got back to me promptly. This is my second refi with Pennymac and I've specifically chosen to stay with them because the process was easy and I like their online system.
Cesar was fantastic. Ran into a small problem getting a lawyer to handle the closing. Made an appointment to do this and no one showed up. I got very upset. I called Cesar and he got it straighten away.
Communication is terrible. Access to answers is terrible. Supervisors lie to you. Supervisors know less than you! Do not cancel a scheduled closing 90 minutes prior by having the notary call you without knowing reason. A completely horrible and blood pressure raising experience. Do not go thru them! Horrible
Sandra Benavidez and Dennis Wang were awesome to work with ! We had some bumps in the road out of PNMACS control but Dennis definitely made it right ! Those 2 are awesome ! The most high accolades to them !!!!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,213 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.