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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,215 reviews
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Charles k.'s profile image
Charles k. 
4 years ago

A lot better than I expected 

ANGELA K.'s profile image
ANGELA K. 
4 years ago

The positive personality of the representatives. 

WALTER F.'s profile image
WALTER F. 
4 years ago

Tiffany is who helped me threw the whole thing . I was waiting for a call back from another member who later I found out this person did not get back to me till I reached out to Tiffany and again not her department but she got me the help I needed . Please give this young lady a raise . 

Johnathan B.'s profile image
Johnathan B. 
4 years ago

Regina and Rod were great. The service they provided was top notch. I felt like I was being treated by a boutique shop rather than a larger company. The refinance has literally transformed our lives and we are back into what I would call middle class territory. I hope rates stay low so we can look at refinancing again in the future. 

ANNE B.'s profile image
ANNE B. 
4 years ago

Nichole was very helpful. Whenever i did not understand something i could call and she would answer or get back to me within a few minutes. She was a tremendous help and very kind. She is a definite asset to your company 

Monica P.'s profile image
Monica P. 
4 years ago

This was by far the quickest and easiest refinance I have ever experienced. Max did a great job communicating everything clearly and stayed in touch every step of the way. Thier software is easy to use, helps keep the process going by letting you know immediately if you missed something and keeps all your documents organized. We also closed sooner than expected. I would highly recommend refinancing through Penny Mac to everyone. Thank you Max! 

MATT C.'s profile image
MATT C. 
4 years ago

Great job 

Kathleen W.'s profile image
Kathleen W. 
4 years ago

Very smooth experience and Joya was a pleasure to work with!! 

Erik N.'s profile image
Erik N. 
4 years ago

The prices was clear and understandable and my agent was thorough and accurate and communicated everything in a manner that made it easy to follow! Great experience! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,215 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.